Hello, I wanted to take some time to leave some feedback about Store 2056 (Moulton ,AL). I visited the Store on 10/17/17 @ roughly 8PM-9PM. I was about 2 hours into a 4 hour drive back from a work trip. My battery light came on (first time it has happened since I’ve had the car in 2008). I decided to stop at the Moulton Store and spoke with a Manager an FT Employee (Landon & Lyle I believe). One had a grey polo and the other red. They tested my battery and determined it was good. They suggested my alternator possibly was at fault due to the age of the car and the fact my battery tested fine. I purchased a new alternator and began to “attempt” to install it. I say “attempt” because I have no idea what I was doing. I am currently an Assistant Manager @ BestBuy and former Geek Squad Manager, so when it comes to taking apart a Computer I have no issue. But anything mechanical to do with a car I am completely lost. The 2 employees stayed about 2 hours after the Store closed (in the cold) and helped install a new alternator into my car. I can’t begin to describe my appreciation for what they did. They went above and beyond anything I could have expected. Please give them a raise, bonus, or award for the level of “extra mile” service they provided. Also thank you to District Manager Bruce Sherer for returning my call. I unfortunately never received a call back from Regional Manager Bill Carroll or I would have also described to him over the phone how awesome the 2 guys at Store 2056 are. Please give them some sort of awesome recognition for their above and beyond service!
Sometimes not staffed with knowledgeable staff and cannot work their free testing equipment ask for a sales person with expert knowledge using testing devices and wait for them if you want it done right.
Thank you mr. Van voorhis could we go up or down in the rain I let him know he did not have to he said he wanted to thank you again
Nice friendly courteous help. What else could you ask for.
Nice people help on your car has everything you need or calling odder it
Autozone is a US Car Repair based in Moulton, Alabama. Autozone is located at 12041 AL-157, Moulton, AL 35650, USA.
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